Privacy Policy

01. Data Controller Information

In compliance with Law No. 67/98 of October 26th on Personal Data Protection, we inform you that the processing of personal data collected on the site https://followtheanswer.com is the responsibility of Follow The Answer Unipessoal Lda., corporate number 510411959, registered under the same number at the Commercial Registry Office, with a share capital of 1,000€, headquartered at Calçada da Geira n27 4840-030 Campo do Gerês, hereinafter referred to as “Follow The Answer”.

02. Commitment to Privacy

Follow The Answer respects the privacy of all users of its website and is committed to protecting the personal information that each user chooses to share. Some sections and/or features of this site can be navigated without disclosing any personal information from the user.

03. Mandatory Data

Personal data identified in the order form as mandatory is essential for the provision of services by Follow The Answer. The omission or inaccuracy of data provided by the user is their sole and entire responsibility and may lead to the refusal of service by Follow The Answer.

04. Data Confidentiality

Follow The Answer guarantees the confidentiality of all data provided by its users, whether at registration or during the purchase process.


05. Data Collection and Processing

In the course of its activity, Follow The Answer is the entity responsible for collecting and processing personal data necessary for its activity as a service provider. In this context, Follow The Answer determines which data is collected, how the data is processed, and the purposes for which it is used. Follow The Answer may use subcontracted entities to achieve the intended purposes

06. Purposes of Data Collection

Data collected on this site is intended for:
  • Processing orders and communication with users.
  • Processing information requests and potential complaints.
  • Statistical analysis.
  • Direct marketing purposes.

07. Marketing Authorization

The customer expressly authorizes Follow The Answer to send information about products and services that may be of interest to them using their personal data for direct marketing purposes through any communication channel, including via email, SMS, MMS, or other forms of automated calls.

08. Data Sharing

Follow The Answer is committed to not selling or sharing the customer database with third parties.

09. User Rights

Follow The Answer is committed to clarifying any doubts regarding data processing and acknowledges the data subject's right to access. All customers have the right to access, rectify, cancel, oppose, and delete their personal data. If you wish to exercise your rights at any time and without additional charges, you can do so through the following means:
  • Email: geral@followtheanswer.com
  • Calçada da Geira n27, 4840-030 Campo do Gerês, Braga, Portugal

10. Internet Security

The internet is an open network, so personal data of users, other information, and all content hosted on the service may circulate on the network without security conditions, and may even be accessible and used by unauthorized third parties for this purpose. Follow The Answer cannot be held responsible for such access and/or use.

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